When this post first came up I thought thank goodness it's not my problem,what a "s--t but the rest of us will have learnt quite a lot from Stevens experience and if a Vito/sprinter comes in we will have a better idea of where to go with it,so the cost of repair will be big but the dealer had no idea and the customer got the vehicle back on the road,thanks to Steve well done pat on the back from the rest of us.terry taylor