I would be with the sentiment that her lawsuit is way overboard.
But some jackwagon had to put the video on YouTube and it looks like the security camera video.
I hope she gets a substantial reward. Someone had to put this on YouTube and allow her to be humiliated. It wasn't a private phone cam...and if it were I would have a little bit of sympathy for the camera operator -- just a bystander, ya know.
But this was the security camera and done on behalf the mall.
They made a public example out of her instead of providing aid.
I do not believe it is wrong that she receive compensation for a damaged reputation and failure to give her necessary aid.