How could anyone slate you Tony? You speak from a position of vast experience.

Your point regarding the uncovering of further faults is always a problem isnt it. Another wise fella discussed with me recently that "secondary" faults are often a possibility with any diagnosis & this needs to be explained to the customer, during the "pre repair" briefing.

"It is hard to diagnose a cold, when the patient has pneumonia"

A great way to express the difficulties that we are faced with.

Wise words Mr Foye!