What it worse Ian, is the shameless way in which the tale is told.

It is almost like it is becoming acceptable to roll the diagnostic dice & hope for the best!

What on earth happened to an informed diagnostic approach, based on test results & a good understanding of the patient?

OK we can't hope to have a full understanding of every car that comes through the doors, but it is the repairers responsibility to ensure that he/she approaches the task of repairing it responsibly & fairly.

This "Fred in a Shed" style of repair only does harm to the trade & is not fair on the customer!

I would not be able to sleep at night