Squeaky Wheel is right on the mark. For my orders I had to send snarky queries about the status of the orders, oddly enough except for Wasp. For the Ryujo, it was multiple snark messages since they kept missing on their promises. After my last snide query they were so embarrassed that they asked me to also choose one of their Japanese aircraft packs as well gratis. The Ryujo and the aircraft steamed into Port Steve the next week. A friend had the same issues with a couple of his orders from them. Unlike me, he didn't send an email about the missed dates and just waited. In God's good time they arrived.