Do you know what helped us in a similar situation? We implemented the precoro solution at some point, and it radically changed the process. You can learn more about precoro on
this page. All invoices began to flow into a single system, eliminating losses and duplication. We've already reduced processing time within the first month. What was especially helpful was that the system automatically organizes documents and prevents them from getting lost. Now even new employees quickly understand how everything works. Honestly, it's significantly reduced the workload for the team and eliminated chaos.