I have used the site to store in the past and never had a problem. I recently order my son a valentines day gift from there. I haven't received an email saying it arrived. I ordered it Jan. 22. It was sue to arrive by 2/3. If I track the item it says it was delivered. Yet I received an email saying it was delayed. I called the store today to see if was there and it wasn't. Now, I am wondering if it will arrive by Valentine's day. Good Luck