He supposedly checked my line, saying looked fine, but does not see my GATEWAY, saying it is the Modem Router, but the apparently do not send techs out anymore, even though a retiree friend of mine had two replaced by TECHs.Anyway supposedly will receive a new one on Fri, by UPS or Fed Ex, and I am supposed to swap it out myself, Grrrrrrrrrrr.
I have no experience with that. Sure I replaced simple Motorola ones when I had just DSL, then connected MY OWN router, but these Uverse ones are way more complicated with much more to do, I am certain. Then what if he is wrong and it is SOMETHING ELSE???!!! I AM P$SSED :-)
Anyway, he may be correct, not seeing my GATEWAY, but I am still calling in the morning. I have what used to be a STATE SIDE # to call, hoping it is still good, and will raise some HELL, trying to get a TECH out.
Anyway Night all.
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