Did a search in the archives and it was suggested that this is a loom problem which is available separate
Back in today to replace loom
Not much room for it to come out the back, and did not look easy to get the new one back in, but a quick call to Peter Cooper (thanks Pete ) and he said it will bend to get the new one in
I did heat the loom up under a Halogen lamp, this made it a lot more pliable and I was able to bend it in OK
Codes cleared and road tested - all OK
Loom was about £52:00 and took just over an hour. Make sure you do not dislodge any of the vac pipes down the back of the head while struggling
This was not my call really, and part of an ongoing problem or worrying trend I am seeing more of
I will explain, but not try to bore everyone in the process
My workshop is next to large company that developed the Oyster Card technology (London Underground) and install it all over the word, so they are all pretty savvy technology wise (they are also a big customer of mine)
This engineer lives in Wales and works down here in the week. He called to say the car is misfiring and keeps going into limp, can I Code Read
He came in and I code read and printed them out for him, done a search in the archives to give him some idea of what the fault may be, but may require further investigation. He declined any further testing, took the printout, paid the £35.00 plus vat fee and said he would book it back in
From experience I new what he really meant was that he was now going to Google it to death and check on various forums, which he did
On Monday he called to say he had purchased a loom from his local VW Dealership, plus the parts guy told him it was a common problem. As I do not wish to upset a good source of income I agreed to fit for an hours labour. He was lucky as it fixed his problem
Over the last month or so I have had various jobs where I have code read and customer just pays for the printout, they telephones back a few days later after having done their research as to the likeliest cause, they then source the parts from ECP at trade or Ebay, then ask me to fit, and so far all have been lucky as it has fixed the vehicles. Two case in the last fortnight a EGR for 2007 Astra and Throttle valve (shut off butterfly) for 2005 Golf, both purchased from ECP at trade
The trouble is that there are far to many Garage Technicians posting on open forums with common problems to vehicles, even replying to members of that forum who are not in our trade with a username such as "Carfreak009". Anyone can sign up to these forums and search their archives for free
So in this case it was not so much of a Guess, but just carrying out my customers instructions, which made him very happy, so he goes off and recommends me to more workmates
Peter
PS: If the parts that they supply do not fix the fault, then its down to them, and then the diagnostic clock starts ticking bigtime
Hi Peter = Do you charge any more for your labour when you fit parts supplied by your customer?
The reason I ask is I work by myself and average around £10 per chargeable hour on profit from parts so I have the attitude that I would be losing that amount by using their parts, and when all goes to a tin of worms because their parts are wrong or don't fit then it is holding up my workshop space and again - costing me money. So I charge an extra £10 per hour and they can like it or lump it.
Many years ago when I first joined IATN and then UKAT the internet was my friend and has over the years played a very big part in my learning, diagnosing and fixing experience.
These days it is just one BIG pain in the backside.
First off all the public websites out their now that list all the likely faults on almost any car and any fault code even Andy Pandy or looby lou can fix a car these days! And if they dont manage to fix it first time, at least they weren't ripped off by the nasty garage to diagnose it!
Secondly, As a diagnostic specialist I end up with the Jobs that have already been googled and Autotalked to death, not only by the general public but by the garage aswell. This has been a problem for me now for quite a few years. It is now becoming a problem for normal gargaes too.
This experience shows the very occasional positive side of this trend, a chap rang me this week declaring his car was running unevenly and performing badly, he had been to a vauxhall main agent who did not carry out any diagnostics, but strangely advised replacing the crank sensor, the customer bought one and it was delivered to me with instructions to fit it. Despite my suggestion to find out what was actually wrong he insisted Mr vauxhall must be right, so I fitted the sensor then showed him the siliconed up damage on the back of the inlet manifold. OOOps, perhaps he should have googlfied his problem? Phil!
'Every Cloud has a Silver lining' There is an upside to the Google generation. We Mot'ed a Vw Golf a few years back and operating the driver's window, the regulator cable broke. Once upon a time it might have been a case of " It was fine 'til you touched it" This customer had found that it was a common problem, having gained that info via the Internet.
It can make you laugh of course, doing some research a while back I stumbled on forum where a guy had replaced a broken timing belt and it still wouldn't start. Strangely, the advice from one person only, that his valves were bent, went unheeded by all the posters of what was in some cases, completely bizarre advice.
bring it on just fit the parts charge them the going rate plus some i usually add £20.00 keep your expertise to yourself then when it goes t@ts up charge them for a diagnostic £30 tests $30 then fix ? get to do the job twice also the crap they supply goes wrong no warranty from me charge them again they can always claim off the supplier
I had one a couple of weeks ago on a 04 plate vectra 2.0 DTi, where the customer had someone fault code read his car with one of those universal fault code readers and came up with EGR valve. He duly purchased a new valve £200.00?, Brought the car in and asked if I would fit it. I did ask how he came to the conclusion that the valve was faulty, He stated that he had googled the fault code and that it was a common problem and was not going to pay `rip off garages to diagnose the problem`. Upon opening the bonnet a quick glance revealed the root of the problem , The short rubber connection to the EGR solenoid was split, Fixed in two mins. The best bit was he then asked if I would buy the valve from him as he did not want to be stuck with it!............
("I did heat the loom up under a Halogen lamp, this made it a lot more pliable and I was able to bend it in OK") Ive got a better idea if you slip the new loom (plug first)along the top of bellhousing then slide it back up into hole in head,This way its easy and no need to heat it up.