Emailed the club earlier with a speedy response just in as follows;
'Thank you for writing to Everton Football Club and for your continued and valued support.
The Auto-cup scheme will not be active until after our first draw is made. I'd advise you to check you account then, if you're still unsure, contact us by telephone on the number below and one of our team will be happy to help, it may be that you need to register your card details with us, which we cannot do via email.
If you require further assistance, please do not hesitate to contact our Box Office on 0151 556 1878, or you can raise another query with us by emailing servicedesk@evertonfc.com
Our telephone opening hours are Monday to Friday 10:00am – 4:00pm.'