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    New 'sign in' on club website

    Posted by Floater on 20/9/2024, 9:27:49

    Got an email from LTFC about 2 weeks ago asking me to create a new club account that would be linked to my ticket account. Followed the instructions with no issues and the account was set-up with a link to my usual email address.

    Bought a ticket for Sheff Wed. Instead of signing in directly to e-ticketing with my membership number, I signed in to the club website and followed the Tickets link. Again, purchased a digital ticket with no issues and received an email confirmation.

    However, I'm still waiting for the digital ticket to arrive in my inbox. Anybody else waiting for theirs also? I wondered if the system change was causing a problem.

    (Yep. I emailed the ticket office last night.)

      Re: New 'sign in' on club website

      Posted by Nearly a Genius on 20/9/2024, 9:48:24, in reply to "New 'sign in' on club website"

      Not waiting for a ticket, but tried to log into my account and it keeps saying the password is wrong, and won't let me change it.

        Re: New 'sign in' on club website

        Posted by Floater on 20/9/2024, 11:58:37, in reply to "Re: New 'sign in' on club website"

        Probably a silly question but is your email address the one that was held by LTFC against your name in their previous records?

        Re: New 'sign in' on club website

        Posted by Lee Henfield on 20/9/2024, 10:16:42, in reply to "Re: New 'sign in' on club website"

        I used the old system and tickets were in my inbox within 2 hours of ordering.

          Re: New 'sign in' on club website

          Posted by Floater on 20/9/2024, 11:30:13, in reply to "Re: New 'sign in' on club website"

          Thanks all. I wish that I'd stuck with the old system. It worked fine for the QPR match.

            Re: New 'sign in' on club website

            Posted by HuN on 20/9/2024, 12:09:08, in reply to "Re: New 'sign in' on club website"

            I got the email, read it a couple of times and decided to not bother.

              Re: New 'sign in' on club website

              Posted by Lee Henfield on 20/9/2024, 12:34:50, in reply to "Re: New 'sign in' on club website"

              I haven’t bothered either, BUT I have just gone to the old ticketing page which now redirects you to a new log-in page so looks like we need to get registered to get into the ticketing area.

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