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    Nothing works here any more

    Posted by Suffolk Punch on 17/9/2024, 12:23:28

    Following on from the earlier thread.

    Mrs Punch received a letter dated 16th July from the Norfolk and Norwich hospital advising her of a specialist appointment this morning. We turned up at the due time only to be told she wasn't "on the list". After the receptionist investigated it turned out that the specialist had cancelled the appointment and passed her on to another doctor, who will "contact her in due course". It would have been so nice if he'd told us - we've just had a wasted morning involving a 50 mile round trip and paid £3.40 car parking charges.

    I keep hearing NHS people complaining on the news that the NHS is broken because of years of under funding. There always seems to be no shortage of admin staff, so why can't they just do their job properly? This is not the first cock up we've experienced.

      Re: Nothing works here any more

      Posted by Doctor Ince on 17/9/2024, 14:43:26, in reply to "Nothing works here any more"

      Poorly implemented and used technology has a lot to answer for, driven by the usual cost cutting.

      Banks are a great example as well. Such a frustrating experience trying to contact them. I went into a branch the other day and their answer to every question was 'use the app'. I couldn't use the app which is why I was there!

      Imo the country is in a race to the bottom, with companies outsourcing everything

        Re: Nothing works here any more

        Posted by Nearly a Genius on 17/9/2024, 16:14:29, in reply to "Re: Nothing works here any more"

        Change your bank.
        The staff at mine are always happy to talk to people.

          Re: Nothing works here any more

          Posted by Doctor Ince on 17/9/2024, 19:05:38, in reply to "Re: Nothing works here any more"

          They were happy to talk. Just a shame they all said the same thing.

          I have switched actually to Nationwide, who seem a lot better in branch. Hate that fucking card reader they have for online banking though

        Re: Nothing works here any more

        Posted by Nearly a Genius on 17/9/2024, 14:36:04, in reply to "Nothing works here any more"

        Sorry to hear that. Hope another appointment is scheduled soon.

        Re: Nothing works here any more

        Posted by Andy Cappuccino on 17/9/2024, 13:37:52, in reply to "Nothing works here any more"

        The admin side of it is hopeless, hear it all the time

          Re: Nothing works here any more

          Posted by m on 17/9/2024, 13:12:17, in reply to "Nothing works here any more"

          Did you know. If you're on holiday for instance and you have to visit a local hospital. That hopsital will send an invoice to your home local area health authority to pay !!

            Re: Nothing works here any more

            Posted by Anon on 17/9/2024, 12:51:39, in reply to "Nothing works here any more"

            Think of it as valuable time with the wife

              Re: Nothing works here any more

              Posted by Oh well on 17/9/2024, 12:46:19, in reply to "Nothing works here any more"

              Posting on here, to the bunch of cunts, misfits and wankers who posy here will definitely make it all better. 🤔🤔🤔

                Re: Nothing works here any more

                Posted by Buzzard on 17/9/2024, 13:20:30, in reply to "Re: Nothing works here any more"

                if in life you share experiences, good and bad, it helps people to work out real life issues.

                That was you don't get fooled by social media.

                Re: Nothing works here any more

                Posted by Ralph on 17/9/2024, 12:40:09, in reply to "Nothing works here any more"

                I think as you get older and things stop working like they used to and IF you can afford it, then it's definitely worth going private these days.

                Obviously money is no problem for someone who drives a Kia Sportage .

                  Re: Nothing works here any more

                  Posted by Suffolk Punch on 17/9/2024, 16:10:34, in reply to "Re: Nothing works here any more"

                  er... an eleven year old Kia Sportage that was bought second hand (in the days when I did have a bit of cash to spare).

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