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    Supporters Trust

    Posted by FLAG on 8/12/2023, 23:21:44

    You when they are not doing another podcast or patting themselves on the back, what do they actually do?

    Have they, for example, challenged Wilko and Sweet about the ongoing debacle that is the club shop and merchandise?

    Been trying to get shirts for my kids, and nieces and nephews for Christmas, wife has now spent £290 on inter Miami shirts

      Re: Supporters Trust

      Posted by Fenian on 9/12/2023, 14:37:08, in reply to "Supporters Trust "

      So you want an organisation of volunteers to ask about something that you haven't bothered to get of your arse and ask yourself!
      You start your post by sarcastically attacking them.
      I bet you're not even a member.
      You couldcalways try emailing the club!

        Re: Supporters Trust

        Posted by Mr.Keane on 9/12/2023, 14:42:56, in reply to "Re: Supporters Trust "

        It's their job.

        Whats the point in the supporters clubs if they aren't going to ask questions like that?

        Re: Supporters Trust

        Posted by Blue mountains Hatter on 9/12/2023, 11:20:14, in reply to "Supporters Trust "

        We built a whole new stand in 13 weeks so we could compete in the premierships … your triggered by kids kits FFS

          Re: Supporters Trust

          Posted by Pardon? on 9/12/2023, 11:54:47, in reply to "Re: Supporters Trust "

          You realise those are 2 completely separate departments yeah? Every right to question why the shop is so crap.

          Re: Supporters Trust

          Posted by Rory on 9/12/2023, 4:16:54, in reply to "Supporters Trust "

          Think they have been busy last few months , just a hunch .

            Re: Supporters Trust

            Posted by Roy Keane on 9/12/2023, 7:28:44, in reply to "Re: Supporters Trust "

            It's their job.

            Re: Supporters Trust

            Posted by To be honest on 8/12/2023, 23:28:24, in reply to "Supporters Trust "

            Gary S very much likes the sound of his own voice in the media when he's getting plaudits yet seems very quiet on the farce that is the club shop.
            A simple statement telling us all what the problem is and an apology would be nice.

              Re: Supporters Trust

              Posted by Evening Poster on 9/12/2023, 0:06:07, in reply to "Re: Supporters Trust "

              Agreed, no junior kits until February is shambolic. Some sort of explanation would be nice please !

                Re: Supporters Trust

                Posted by Alien Nate on 9/12/2023, 0:28:02, in reply to "Re: Supporters Trust "

                I understand you all want to be like the other team folk.
                But that is not who we are.
                Feck the shirts and the badges, the can openers and the water bottle sheet.
                These people have raised us to where we are. You want more? Feckin get up there help, instead of bleating......

                  Re: Supporters Trust

                  Posted by Now that's funny on 9/12/2023, 0:42:03, in reply to "Re: Supporters Trust "

                  No, you skirt wearing freak, people just want to treat their kids for Xmas. And Coming from a bloke that doesn't go anywhere near KR yet has an opinion on everything. Really?

                    Re: Supporters Trust

                    Posted by pingu on 9/12/2023, 0:50:24, in reply to "Re: Supporters Trust "

                    rattled you a treat😭😭😭

                    Re: Supporters Trust

                    Posted by Bravo on 9/12/2023, 0:39:59, in reply to "Re: Supporters Trust "

                    👏👏👏👏👏👏

                    Nothing's perfect, that's not who we are but we're Luton Town not a fucking merchandise machine like Man Utd and yes the shop and commercial should be better but the important product is on the pitch and what's been done there is a miracle so who gives a fuck if other areas take a while to catch up.

                    The moaning twats misusing names like Flag can fuck right off.

                      Re: Supporters Trust

                      Posted by Ross Barclay on 9/12/2023, 7:30:32, in reply to "Re: Supporters Trust "

                      There is good money to made.

                      Re: Supporters Trust

                      Posted by pingu on 9/12/2023, 0:35:45, in reply to "Re: Supporters Trust "

                      yas!!!

                      🧡🧡

                        Re: Supporters Trust

                        Posted by Doctor Ince on 9/12/2023, 9:26:06, in reply to "Re: Supporters Trust "

                        Are you still involved in LL?

                        Disappointing response if so. The replica kit situation is and has been shambolic for a long time.

                        I don't wear them myself but the boy would like one. It's not good enough and exactly the kind of thing the supporters club should be raising.

                        Yes 2020 are brilliant and have done wonders for this club but that doesn't make them or the club exempt from critisim or question.

                          Re: Supporters Trust

                          Posted by pingu on 9/12/2023, 10:21:21, in reply to "Re: Supporters Trust "

                          nope, get in touch with them and tell them.

                            Re: Supporters Trust

                            Posted by Doctor Ince on 9/12/2023, 10:23:31, in reply to "Re: Supporters Trust "

                            Fairs.

                            Hope you've settled into Oz well

                              Re: Supporters Trust

                              Posted by pingu on 9/12/2023, 10:24:14, in reply to "Re: Supporters Trust "

                              🇦🇺🧡🇦🇺

                            Re: Supporters Trust

                            Posted by Just saying on 9/12/2023, 9:58:27, in reply to "Re: Supporters Trust "

                            Well said, never have and never would wear replica shirts, haven’t had a scarf since I was about 10 but I like to see kids wearing LTFC clobber, they’re our future and the club are letting them down.

                              Re: Supporters Trust

                              Posted by I know on 9/12/2023, 9:56:18, in reply to "Re: Supporters Trust "

                              He lives on the otherside of the world now. Why would he be involved in LL?

                              Your points are correct. These supporters clubs that run. Do they actually engage with the club or just lick 2020s arse and rub egos? 'Oooo, Gary's great'.

                              As far as I'm aware, no other clubs have had this kind of issue with Umbro so it's clearly something wrong at the clubs end. It's not a hiccup, the club shop has been shit for years, now it is just a complete farce. Not being able to buy merchandise, shirts etc for kids is actually embarrassing. I noticed the Xmas jumpers were totally out of stock the other day aswell.
                              Yet the club doesn't even have the decency to put out a short statement to us 'peasants' explaining what is wrong?

                                Re: Supporters Trust

                                Posted by pingu on 9/12/2023, 10:23:54, in reply to "Re: Supporters Trust "

                                youve gone to the trouble of crying about it on here when you could have just contacted loyal luton and or the club yourself.

                                  Re: Supporters Trust

                                  Posted by I know on 9/12/2023, 10:26:49, in reply to "Re: Supporters Trust "

                                  Contacted the club shop. They haven't got a clue what is going on and I doubt the youngsters there would be party to the issues.
                                  Shouldn't LL or any other supporters club already have addressed the issue? It's been going on long enough.

                                    Re: Supporters Trust

                                    Posted by pingu on 9/12/2023, 10:28:26, in reply to "Re: Supporters Trust "

                                    not a clue tbh. my personal advice would be to speak to them and find out if they have.

                                  Re: Supporters Trust

                                  Posted by Doctor Ince on 9/12/2023, 10:15:20, in reply to "Re: Supporters Trust "

                                  Didn't even know we had Christmas jumpers. It's got to the point I don't bother checking the club shop because whenever I do nothing is in stock apart from some over priced eco tops.


                                  I'm a member of LL. Can't remember the last time I had any communication from them

                                  Re: Supporters Trust

                                  Posted by ELH on 9/12/2023, 9:54:18, in reply to "Re: Supporters Trust "

                                  I seem to remember communication from someone at the club a while ago saying we had sold multiples of the numbers of shirts we would usually sell before the season started, hence running out of stock. The lead times are long and orders would have had to go in long before the playoff final, so it would make sense not to over order as it was more likely than not we would have still been in the Championship this season.

                                  That said, I don't think it was widely publicised and people are still wanting kits etc, so a bit more communication wouldn't go amiss. So some criticism is fair, but in perspective. Merch sales would be a tiny proportion of revenue whether we had the best offering or... what we do have. Nice for the fans who particularly want that sort of thing, but a minor issue really

                                    Re: Supporters Trust

                                    Posted by Doctor Ince on 9/12/2023, 10:13:39, in reply to "Re: Supporters Trust "

                                    Yes I read that as well, it was crumpsall I think who asked someone who works in the club shop.

                                    I understand that, but it happens every year so it's not an excuse. I understand the demand this year is higher but we had the same issue last Christmas. I also can't believe we couldn't source more in time for Christmas given we knew in May we'd be in the Premiership.

                                      Re: Supporters Trust

                                      Posted by ELH on 9/12/2023, 10:32:10, in reply to "Re: Supporters Trust "

                                      I expect the fundamental problem is that parts of the organisation of the club are of league 1 or 2 standard still and were either not a priority to reform when we were in the Championship, or they attempted to but failed (any organisational change is hard). Now in the premier the deficiencies stand out further with the additional demands placed upon them.

                                        Re: Supporters Trust

                                        Posted by Doctor Ince on 9/12/2023, 10:42:34, in reply to "Re: Supporters Trust "

                                        Yes agree with that. Hard to scale business processes when the infrastructure is old (to use business speak). If our progress through the leagues had been a little slower I'm sure the back end of the club would've caught up in step

                                          Re: Supporters Trust

                                          Posted by crumpsall on 9/12/2023, 12:21:19, in reply to "Re: Supporters Trust "

                                          Absolutely right. But it's also the way of the world that some people don't bother looking at facts/reasons, they just want what they want right away.


                                          Actually, the original post was asking whether the supporter's groups have questioned the club

                                          So why didn't they ask the Trust rather than having a moan (again, new names, same stuff)? I can absolutely guarantee that they would have got a response, even if it would just be 'no we haven't, will do' as the Secretary of the Trust is extremely diligent with that. I've asked him about claims on here in the past that they don't reply, and been shown that that simply isn't true. They always do.

                                          As for the shop, what you say is right - and I know that as I've asked. Always so much easier to have a moan than to actually do something of course.

                                          In terms of what the shop stock is, agree it's poor, but that is by no means the fault of anyone who works for/in it

                                        Re: Supporters Trust

                                        Posted by I know on 9/12/2023, 10:23:57, in reply to "Re: Supporters Trust "

                                        Exactly, the shortage of stock was perhaps understable earlier in the season. Not now though. No doubt when/if the club address us peasants, it will be totally someone else's fault, not theirs.
                                        Their silence on the matter speaks volumes at the moment.

                                          Re: Supporters Trust

                                          Posted by MG on 9/12/2023, 11:01:08, in reply to "Re: Supporters Trust "

                                          Good Lord, have you heard yourselves?

                                          It's not good, we'd all like it to be better but it sounds like the kit manufacturers have got the clubs over a barrel with ordering times etc. Though to be fair lots of manufacturing bases and supply lines are struggling right now. And it's probably all going to get worse rather than better.

                                          It's not a huge issue in the grand scheme of things though so posts like the above are getting things seriously out of proportion.

                                            Re: Supporters Trust

                                            Posted by I know on 9/12/2023, 11:08:36, in reply to "Re: Supporters Trust "

                                            Can you back any of that up?
                                            Burnley have the same kit as us, albeit in yellow, and they have had zero supply issues.

                                              Re: Supporters Trust

                                              Posted by MG on 9/12/2023, 12:25:49, in reply to "Re: Supporters Trust "

                                              Can I back up that "it sounds like" kit ordering is a problem etc, yes, it's been on here a few times and Burnley are hardly comparable to our situation.

                                              I would very much hope I don't have to back up the part about manufacturing / supply issues generally.

                                                Re: Supporters Trust

                                                Posted by ELH on 9/12/2023, 11:18:55, in reply to "Re: Supporters Trust "

                                                No idea if Burnley have had supply issues or not, but they have been an established Premier League club for a number of years with only one season in the championship before bouncing back up. So are going to have all the structure and processes set up to premier league level, and less of a spike in demand than us.

                                                  Re: Supporters Trust

                                                  Posted by I know on 9/12/2023, 11:31:13, in reply to "Re: Supporters Trust "

                                                  I don't doubt that but you're making excuses for the club and that may not be the issue. Point being I don't think it is unreasonable to expect some sort of explanation from the club over the shit show and to expect one off/all the supporters clubs to have at least asked the question.

                                                    Re: Supporters Trust

                                                    Posted by MG on 9/12/2023, 12:31:35, in reply to "Re: Supporters Trust "

                                                    Well, I can only think that if that's all that the high maintenance types have got to start swearing about then "the club" has achieved something pretty special.

                                                      Re: Supporters Trust

                                                      Posted by crumpsall on 9/12/2023, 12:27:08, in reply to "Re: Supporters Trust "

                                                      Have you asked them to ask the question?

                                                      I think I probably know the answer to that...

                                                        Re: Supporters Trust

                                                        Posted by I know on 9/12/2023, 12:42:30, in reply to "Re: Supporters Trust "

                                                        No I haven't. Do they wait for people to come to them and ask them to be the middle man? Is there a process I'm unaware of? Why would they not have already asked the club what is happening with the shit show of a club shop? The club are surely aware of how shit the club shop is and dont appear to have done anything about it so why no statement explaining it the peasants?

                                                        And finally, this 'independent ' messageboard has thousands of hits every day. I know at least some of 2020 read it and I know at least some of those that help run supporters clubs come on here. So why the need to beg them to do their jobs personally?

                                                          Re: Supporters Trust

                                                          Posted by MG on 9/12/2023, 12:56:34, in reply to "Re: Supporters Trust "

                                                          Well, you can always put yourself forwards if you think you can do better . . .

                                                            Re: Supporters Trust

                                                            Posted by crumpsall on 9/12/2023, 12:56:27, in reply to "Re: Supporters Trust "

                                                            So you want someone else to do the job for you. No surprise there. You take the time to post a reasonably lengthy excuse for not getting off your arse to do something positive when it would have been just as quick to email the Trust.

                                                            Here you go, here's an address you can use:

                                                            secretary@lutontownsupporterstrust.com

                                                            If you bother, perhaps you could let us know what they say?

                                                              Re: Supporters Trust

                                                              Posted by I know on 9/12/2023, 13:07:18, in reply to "Re: Supporters Trust "

                                                              Thankyou. I shall.

                                                              Like I've already stated though, plenty who could answer the questions on this thread and many others on the subject over the last 5 months will be aware of the issues. Yet nothing has been done.

                                                          Re: Supporters Trust

                                                          Posted by ELH on 9/12/2023, 11:37:44, in reply to "Re: Supporters Trust "

                                                          I don't disagree with that point and said as much in an earlier post. But it should be kept in perspective.

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