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    Open Letter to LTFC

    Posted by LLSC on 7/6/2023, 19:40:54

    https://twitter.com/LoyalLutonSC/status/1666514476508520461

    Forza 2020
    Forza LLSC Members

      Re: Open Letter to LTFC

      Posted by RADSB on 7/6/2023, 22:41:04, in reply to "Open Letter to LTFC"

      Shame no strap line on the letter head such as - "always independent, always watchful."

      Just to keep them on their toes. Just a thought.

        Re: Open Letter to LTFC

        Posted by joey diconio on 7/6/2023, 23:09:05, in reply to "Re: Open Letter to LTFC"

        Is it true though?

          Re: Open Letter to LTFC

          Posted by RADSB on 8/6/2023, 8:21:07, in reply to "Re: Open Letter to LTFC"

          I'm not a member so I don't know all the details. I'd like to think there was a professional relationship where anything can be raised at any time, in the right manner obviously. What we want to avoid is not raising stuff because the relationship is too chummy. I think I saw a quote from Tiddles who, in spite of the great relief that 2020 took over, said to GS on day one "We'll be watching you". Apologies if I have misquoted.

          Re: Open Letter to LTFC

          Posted by Godders on 7/6/2023, 22:52:48, in reply to "Re: Open Letter to LTFC"

          That would be decent!

            Re: Open Letter to LTFC

            Posted by LLSC on 7/6/2023, 22:49:50, in reply to "Re: Open Letter to LTFC"

            oooh i bloody love that!!

          Re: Open Letter to LTFC

          Posted by Sendero Luminoso on 7/6/2023, 20:44:26, in reply to "Open Letter to LTFC"

          Was there any official statement from any of the supporter groups about the ticketing allocation for the play-off final?

            Re: Open Letter to LTFC

            Posted by Seriously on 7/6/2023, 22:42:47, in reply to "Re: Open Letter to LTFC"

            Let's not rock the boat and pretend none of that happened.

              Re: Open Letter to LTFC

              Posted by LLSC on 7/6/2023, 21:13:28, in reply to "Re: Open Letter to LTFC"

              in what respect?

                Re: Open Letter to LTFC

                Posted by Sendero Luminoso on 7/6/2023, 21:46:52, in reply to "Re: Open Letter to LTFC"

                That the entire allocation of 36,493 was made available to 9,500 season ticket holders and members. And the shambolic sales plans.

                  Re: Open Letter to LTFC

                  Posted by bbb on 7/6/2023, 22:33:03, in reply to "Re: Open Letter to LTFC"

                  Do you know of a single proper Luton fan that didn't get a ticket?

                    Re: Open Letter to LTFC

                    Posted by RADSB on 7/6/2023, 22:38:19, in reply to "Re: Open Letter to LTFC"

                    It's not about getting a ticket. It's about all my ST holding mates only getting a ticket in the gods when some people who go now and then got lower/middle tier. Only 7k season ticket holders. About 18k lower and middle tier tickets available.

                      Re: Open Letter to LTFC

                      Posted by bbb on 7/6/2023, 23:40:44, in reply to "Re: Open Letter to LTFC"

                      Ticketmaster is the answer you're looking for.

                        Re: Open Letter to LTFC

                        Posted by crumpsall on 7/6/2023, 23:22:18, in reply to "Re: Open Letter to LTFC"

                        That's TicketMaster, not the club isn't it? A right bastard of a situation: myself and mutual friends of ours who sorted my tickets (I was away from the morning after the Sunderland home leg, with no internet access) were literally on the back row of the top tier watching Orange Ants v Sky Blue Ants.



                          Re: Open Letter to LTFC

                          Posted by RADSB on 8/6/2023, 9:06:23, in reply to "Re: Open Letter to LTFC"

                          Were the club not able to reserve seats? I won't say any more here so we'll chat about this over a pint some time.

                            Re: Open Letter to LTFC

                            Posted by crumpsall on 8/6/2023, 9:15:37, in reply to "Re: Open Letter to LTFC"

                            They did that block booking but it was a nightmare for them apparently - from what I gathered, rhey had to phone every one of them individually for details and payment.

                            I don't know any more than I've said. My tickets were booked by PP's sister C, arranged late at night as we were trying to get past road closures to a port and onto an overnight ferry. She had a mare with Ticketmaster.

                            Ticketmaster, not the Ticket Office. Therein lies the problem but the EFL and other football authorities are tied into them, and Wembley.

                            Yes, pub discussion!

                              Re: Open Letter to LTFC

                              Posted by RADSB on 8/6/2023, 9:33:21, in reply to "Re: Open Letter to LTFC"

                              My original post was -
                              It's not about getting a ticket. It's about all my ST holding mates only getting a ticket in the gods when some people who go now and then got lower/middle tier. Only 7k season ticket holders. About 18k lower and middle tier tickets available.

                              which is not a criticism of the club. I'll discuss reserving seats when I see you. But there's no doubt that the whole system needs to be changed. Representations have to be made through the proper channels. To do that, a sample of the experiences of fans needs to be gathered. However, suggestions for improvements can only be made when we know what the mechanics of the present system are.

                              We were in the very back row and felt detached from the celebrations after the on pitch fireworks. If you look at the photos of the players/2020 celebratiing and the upper tier is empty. The lower/middle tiers are still packed.

                                Re: Open Letter to LTFC

                                Posted by crumpsall on 8/6/2023, 9:44:53, in reply to "Re: Open Letter to LTFC"

                                Did you actually read my original response: we were in exactly the same situation and felt absolutely the same. It was crap. C was given no options by Ticketmaster when booking.

                                I thought we knew the mechanics? All sales go through Ticketmaster. The only decision the club seem to have made is the 6 per ST holder one, which is definitely up for discussion as it's too many (we copied Huddersfield with that, knowingly or not), and the timing of the sales plan.

                                Every ticket C booked was through a Diamond Season Ticket in the first phase and we ended up with awful seats.

                                The correct channel for info gathering must surely be LTST?




                                  Re: Open Letter to LTFC

                                  Posted by RADSB on 8/6/2023, 10:20:11, in reply to "Re: Open Letter to LTFC"

                                  Of course I read i. Mine was an important post so it had to be complete as we are not the only two who will read it.

                                  Pint some time.

                            Re: Open Letter to LTFC

                            Posted by joey diconio on 7/6/2023, 23:45:55, in reply to "Re: Open Letter to LTFC"

                            Coventry did 2 tickets per season ticket holder, 6 tickets max per transaction.

                            Luton did 6 tickets per season ticket holder and member, 6 tickets max per transaction

                              Re: Open Letter to LTFC

                              Posted by crumpsall on 8/6/2023, 0:05:15, in reply to "Re: Open Letter to LTFC"

                              Yes, I know that. It's been said about a million times. Not sure what it's got to do with how Ticketmaster released seats, which meant that many season ticket holders got crap ones.

                                Re: Open Letter to LTFC

                                Posted by joey diconio on 8/6/2023, 0:15:19, in reply to "Re: Open Letter to LTFC"

                                Well if you can select 6 tickets per season ticket holder and member then the tickets are going to become unavailable a lot quicker than 2 per time.

                                It didn’t help that some people were buying “their allocation” of 6 despite not needing 6, seemed to add to the mess.

                                The club would probably tweak it slightly if they had their time again, maybe to 4.

                                  Re: Open Letter to LTFC

                                  Posted by crumpsall on 8/6/2023, 0:21:47, in reply to "Re: Open Letter to LTFC"

                                  I think you're right about 4.

                                  But the obligation to buy upper tier was entirely down to Ticketmaster and their 'sales plan'.

                                  When our own ticket office did the sales plan for the JPT Tiddles and myself and a couple of others were able to buy well over 100 together for associated bods, nearly all ST holders, and the Scandies. In the lower tier.

                                    Re: Open Letter to LTFC

                                    Posted by Pete on 8/6/2023, 8:47:47, in reply to "Re: Open Letter to LTFC"

                                    Two would have been better.

                                    And it was the club's decision to use Ticketmaster, by the way.

                                      Re: Open Letter to LTFC

                                      Posted by crumpsall on 8/6/2023, 8:51:17, in reply to "Re: Open Letter to LTFC"

                                      No it wasn't. It was the EFL's, they are contracted to them.

                                        Re: Open Letter to LTFC

                                        Posted by Sendero Luminoso on 8/6/2023, 11:09:43, in reply to "Re: Open Letter to LTFC"

                                        I'm not sure that's true either. Didn't Sheff Wed sell their own tickets for their final?

                        Re: Open Letter to LTFC

                        Posted by Godders on 7/6/2023, 22:19:13, in reply to "Re: Open Letter to LTFC"

                        We don't have 9,500 season ticket holders!!!!!

                          Re: Open Letter to LTFC

                          Posted by Sendero Luminoso on 7/6/2023, 22:23:59, in reply to "Re: Open Letter to LTFC"

                          Correct!!!!!

                            Re: Open Letter to LTFC

                            Posted by Godders on 7/6/2023, 22:45:49, in reply to "Re: Open Letter to LTFC"

                            ?????

                            So why did you say we have 9,500 STHs and members? We don't have 2,000 members!!!

                              Re: Open Letter to LTFC

                              Posted by Sendero Luminoso on 7/6/2023, 23:32:17, in reply to "Re: Open Letter to LTFC"

                              I didn't, the club did...

                              https://www.lutontown.co.uk/news/2023/may/ticket-statement/

                                Re: Open Letter to LTFC

                                Posted by crumpsall on 8/6/2023, 0:08:25, in reply to "Re: Open Letter to LTFC"

                                Which also includes this statement (about the 28k or so sold then);

                                and with a vast majority of all ticket recipients being database supporters with client reference numbers.

                                  Re: Open Letter to LTFC

                                  Posted by Sendero Luminoso on 8/6/2023, 0:26:09, in reply to "Re: Open Letter to LTFC"

                                  I didn't understand the ticket recipients line at the time. Do they mean the individual getting the ticket or the person buying multiple tickets?

                                    Re: Open Letter to LTFC

                                    Posted by crumpsall on 8/6/2023, 0:37:26, in reply to "Re: Open Letter to LTFC"

                                    Recipient means the individual receiving the ticket. It was quite clear I thought.

                                      Re: Open Letter to LTFC

                                      Posted by Sendero Luminoso on 8/6/2023, 7:33:28, in reply to "Re: Open Letter to LTFC"

                                      How the hell would they know who the 5 other possible tickets, a s/t holder has purchased, have gone to?

                          Re: Open Letter to LTFC

                          Posted by Question on 7/6/2023, 21:56:35, in reply to "Re: Open Letter to LTFC"

                          Did you or any regular you know fail to get a ticket?

                            Re: Open Letter to LTFC

                            Posted by LLSC on 7/6/2023, 21:49:45, in reply to "Re: Open Letter to LTFC"

                            Send us details to loyalluton1990@hotmail.co.uk

                            not had anyone mention anything directly but always happy to hear from our members. if not a member, link to join on our website:

                            https://www.loyallutonsc.co.uk/product-page/llsc-lifetime-membership

                              Re: Open Letter to LTFC

                              Posted by Sendero Luminoso on 7/6/2023, 21:57:53, in reply to "Re: Open Letter to LTFC"

                              Send you details? The whole thing was played out on the O/S, on here and presumably every other fans forum.

                              Were you in solitary confinement for the 10 days leading up to the match?

                                Re: Open Letter to LTFC

                                Posted by LLSC on 7/6/2023, 22:03:21, in reply to "Re: Open Letter to LTFC"

                                send your gripe in, will respond accordingly to all our members.

                                chat soon mate.

                                  Re: Open Letter to LTFC

                                  Posted by Sendero Luminoso on 7/6/2023, 22:13:56, in reply to "Re: Open Letter to LTFC"

                                  I just asked if any of the supporter groups made any statement about the ticket allocation.

                                  I can only presume from your response that there haven't been any statements.

                                    Re: Open Letter to LTFC

                                    Posted by crumpsall on 7/6/2023, 22:30:34, in reply to "Re: Open Letter to LTFC"

                                    If you want to make a complaint the Trust is the appropriate channel. They haven’t issued a statement which suggests that no one has raised the issue with them.

                                    When you say it was played out on here a couple of people were understandably upset but being the group this is I think all of them were sorted with tickets?

                                    As an aside I found 6 tickets per st holder a bit odd but presumably it was to help regulars sit together. Unfortunately TicketMaster ####ed all that up, but that's nothing to do with the club.

                                      Re: Open Letter to LTFC

                                      Posted by Sendero Luminoso on 7/6/2023, 23:56:00, in reply to "Re: Open Letter to LTFC"

                                      "As an aside I found 6 tickets per st holder a bit odd but presumably it was to help regulars sit together. Unfortunately TicketMaster ####ed all that up, but that's nothing to do with the club."

                                      TicketMaster were one of a number of dead cats being pointed at at the time. Coventry didn't have any issue selling their tickets to their season ticket holders on the first sales day. Their allocation was 2 per s/t.

                                      There were no Ticketmaster issues when tickets went back on sale to the more than 5 games crowd when the allocation had been changed to 3 per purchase.

                                      Whoever decided 6 was a good idea was responsible for the whole shambles. But it is unfathomable why Ticketmaster agreed to that number if their systems wouldn't be able to handle it.

                                        Re: Open Letter to LTFC

                                        Posted by crumpsall on 8/6/2023, 0:02:35, in reply to "Re: Open Letter to LTFC"

                                        Ticketmaster not only ####ed up sitting together but positioning in the ground (ie mostly releasing top tier initially). Nothing to do with LTFC.

                                        I assume that you have some evidence that this wasn't a problem for Coventry fans?

                                        And that you will be approaching the Trust and/or club with your complaints rather than just posting them on here?

                                          Re: Open Letter to LTFC

                                          Posted by Sendero Luminoso on 8/6/2023, 0:22:29, in reply to "Re: Open Letter to LTFC"

                                          The system plainly couldn't cope with the 6 allocation, Ticketmaster apparently didn't make the decision on the 6 allocation.

                                          I trawled through their main supporters forum a couple of days after and there wasn't one comment or whinge about Ticketmaster etc.

                                          Can the genie be put back in the bottle? I just wondered if any of the supporter representative groups had made any comment on the reckless 6 decision that caused so much carnage and distress.

                                            Re: Open Letter to LTFC

                                            Posted by crumpsall on 8/6/2023, 0:44:59, in reply to "Re: Open Letter to LTFC"

                                            Carnage seems an entirely over the top description judging by maybe half a dozen people getting upset on here - and none at all on the other boards I've seen - most if not all of whom were sorted by fellow posters. I must say however that I was pleased to be out of the country and not involved in the scramble. But talking to many people since, and reading back through pages on here, there's no evidence of carnage that I can see.

                                            Will you be raising this with the Trust or club or are you expecting others to do that for you?

                                              Re: Open Letter to LTFC

                                              Posted by Sendero Luminoso on 8/6/2023, 8:08:43, in reply to "Re: Open Letter to LTFC"

                                              What was the weather like in North Korea in May??

                                              The threads were full of people complaining about tickets they might have bought, weren't entitled to buy or misallocated. Anybody raising genuine concerns about the clubs Sales Plan mk1 was jumped on by the I'm alright Jack brigade.

                                              The Ticket Office had to work night and day for more than a week to sort out the mess, an almost completely self inflicted mess.

                                              Carnage sums it up pretty neatly.

                                              Do you want me to explain 'Can the genie be put back in the bottle'?

                                                Re: Open Letter to LTFC

                                                Posted by crumpsall on 8/6/2023, 8:59:23, in reply to "Re: Open Letter to LTFC"

                                                I was in the Dordogne. Don't get sassy with me pal, if you've got a problem with the Ticket Office talk to the Ticket Office.

                                                If you've got a problem with the Trust, talk to the Trust. Ditto the club.

                                                You've obviously done none of these things but just want to moan on here.

                                                The Trust and LLSC haven't been approached so now's the time maybe.

                                                I've tried to be helpful and informative, now yiu're just being a ####.

                                      Re: Open Letter to LTFC

                                      Posted by LLSC on 7/6/2023, 22:23:33, in reply to "Re: Open Letter to LTFC"

                                      we havent (we havent felt the need).

                                      havent seen anything from our partners organisations. more than happy to look at it if our members think we should. its what we are here for🫡.

                                        Staggered

                                        Posted by Pete on 8/6/2023, 8:35:04, in reply to "Re: Open Letter to LTFC"

                                        How on Earth is this news to you?!

                                          Re: Open Letter to LTFC

                                          Posted by Sendero Luminoso on 7/6/2023, 23:38:26, in reply to "Re: Open Letter to LTFC"

                                          That does raise another question, were the supporter groups involved in the decision to allocate 6 tickets to season ticket holders and members?

                                      Re: Open Letter to LTFC

                                      Posted by Oh dear on 7/6/2023, 22:01:04, in reply to "Re: Open Letter to LTFC"

                                      By you, largely. And maybe a couple of others.

                              Re: Open Letter to LTFC

                              Posted by Nearly a Genius on 7/6/2023, 20:28:38, in reply to "Open Letter to LTFC"

                              Very nice
                              👏👏

                                Re: Open Letter to LTFC

                                Posted by E1 on 7/6/2023, 19:51:01, in reply to "Open Letter to LTFC"

                                👏🏻👏🏻

                                  Re: Open Letter to LTFC

                                  Posted by Whhatter on 7/6/2023, 20:40:00, in reply to "Re: Open Letter to LTFC"

                                  Nicely written piece.

                                  Re: Open Letter to LTFC

                                  Posted by J Block on 7/6/2023, 19:48:43, in reply to "Open Letter to LTFC"

                                  With all due respect, should this have been e mailed to all LLSC members? not all members go on Twitter or post on here, since iv'e been a member iv'e not received one bit of correspondence.

                                  Not a dig.

                                    Re: Open Letter to LTFC

                                    Posted by bbb on 7/6/2023, 20:56:26, in reply to "Re: Open Letter to LTFC"

                                    +1

                                      Re: Open Letter to LTFC

                                      Posted by Desperate Dan on 7/6/2023, 20:06:17, in reply to "Re: Open Letter to LTFC"

                                      leave it out you melt

                                        Re: Open Letter to LTFC

                                        Posted by J Block on 7/6/2023, 20:13:16, in reply to "Re: Open Letter to LTFC"

                                        Pretending to be DD

                                        Re: Open Letter to LTFC

                                        Posted by LLSC on 7/6/2023, 19:56:25, in reply to "Re: Open Letter to LTFC"

                                        emails are a bit if a nause at present but i hear you J. text me your email to make sure ive got the right one.

                                        R

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