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    Re: Surprised - most strange

    Posted by Ummm on 11/11/2024, 19:03:21, in reply to "Re: Surprised - most strange"

    A Chief Executive Officer (CEO) has many responsibilities, including several that directly impact customers, such as:

    Understanding customer needs
    CEOs should understand what customers expect from the company and how to meet those needs.

    Equipping customer-facing teams
    CEOs should ensure that the teams that interact with customers have the resources they need to do their jobs well.

    Promoting a positive culture
    CEOs can encourage a culture of collaboration, positivity, and happiness, which can help create a better customer experience.

    Establishing customer-centric metrics
    CEOs can track customer satisfaction, customer lifetime value, and other metrics to ensure that customer-centric goals are being met.

    Reply

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