On 3/25/2026 I sent a Look up letter request along with a payment of $78.00 USD by Credit Card to the L. C. Smith Collectors Association. I was seeking information on an L.C. Smith 12 Ga. 32" bb. Ser. # 20882. Produced in Syracuse New York. I also sent an e-mail to James Stubbendieck who replied that he couldn't sent a letter because The Syracuse Plant ser#'s only started at 30,000! I was wondering how I could speak to someone who could refund my money? The phone number listed (Calls can't be completed? Can someone please help me? 401-527-7960