I've tried to give the club as much credit as I can but tbh anyone who knows anything about disability and inclusion knows that going up to a random steward and asking for a wheelchair or a golf buggy is a non-starter in any event.

People need to be well-trained to deal with these issues, and a steward trying to hold back the tide of 53k people with a STOP sign in their hands is going to be a bit on the busy side at that gate I reckon. That's before you get into the issues disabled people always face when having to explicitly ask for support.