I'm on an Android phone. That's often part of it. Lots of stuff is for laptops, etc., or better optimized for them. I certainly don't know for sure what my issue is either. I'm barely functional with all this tech stuff, and real details of how it all function are beyond me. I'm not super worried. Each time I close them then reopen, I get a several-second view of the images. Not enough to study details, but I have seen the images. Very probably my phone is not configured correctly somehow, and I am too clueless on how I "was supposed to" have set it up. Jeez, I bought it expecting it to work. Then discovered there were multiple settings and options. I haven't fiddled with much. The problem's almost certainly me and my equipment. Not to worry on your part. No biggee.

USVs are the future here now.