
In light of this exceptional situation – for which we are sincerely sorry – I will be travelling to France during my holiday and spending a large part of my time there resolving this issue. We are working closely with the La Rochelle customs office to find a long-term solution to ensure this situation does not happen again.
If you have any questions, please do not hesitate to email me at larsenal2.0@gmail.com. I will reply to all messages individually, but it may sometimes take a few days to provide you with concrete answers. We do not have any detailed information to provide immediately regarding parcels currently in transit, but delivery will take place during August.
To apologise for this inconvenience, which was beyond our control, a special 20% discount will be applied to all orders placed in August using the promo code: DOUANES.
Thank you so much for your patience, trust and support.
Have a lovely summer, everyone!
Mélaine
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