Hi Stuart, when you emailed did you use the contact address on Larsenal's site page or another. I have bought quite a few items from them over time and have not had any problems that would cause me not to return but my emails using the site address are never answered.
An alternate address was posted here some time ago which was answered immediately but I cannot retrieve it. Thanks.
I placed an order after the move to Morocco for health reasons (I understand health conditions) knowing it might be slow. Got an email acknowledging my order, time goes by, so I reach out. Inside 24 hours I get an email to the effect that she is waiting on some raw materials to finish my order (OK - it happens).
Yes, it's taking a little while, not an issue since I planned on it taking some time and I like their products. And I have not been charged yet for my order.
My situation, that's all.
Stuart
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