I too have had a time with L'arsenal. I've spoken to Ryan about the issues as well. They in fact have replaced my bad printed part but honestly, I'm scratchbuilding the same piece. I can not understand how a kit they produced 10 years ago went from a total awesome kit to something I almost sent back and asked for a refund and at times wanted to put it in the trash and cut my loss of $203. Who ever has done the cad work for the printed parts needs to read a scale and or vernier when taking measurements. This is bad. I'm building the DDG Stoddart on commission for a client. My goal was to have it done by the last week in Aug this year and hand deliver it to him while on my cross country cycle ride. Here it is Oct 31 and I'm no where near 1/4 done. This has suck the time right out of me and will take no less then twice as long to build. I've already lost on this deal. Going into it I thought it would go as easy as the first one of these I built years ago. I've ordered parts from Model Monkey to replace the crap they put in the kit. I could go on for some time but I'll leave it alone, for now but, when this mess is complete I will do a write up about it. However, and sorry to say but, this was the last thing I will ever purchase from L'arsenal unless it is proven they got their act together.