Support is something I never thought about before. But there was a case: I didn't understand how one promotion works, so I decided to write. Honestly, I expected a bot to answer me or something like that. But a polite person immediately answered
Odibet , explained everything, and even suggested that I could get an additional bonus. It was very nice that we didn't just respond formally, but really helped. Since then, I've known that if something is unclear, you can always ask and they will help you. This is a rarity, and this is another plus in the piggy bank.