Buyer wants refund on Ebay, and we need to pay Paypal fees to send refund?
Posted by Ryan on January 10, 2021, 1:54 am
Hello, everyone, |
I must have been quite outside of the loop. Apparently a buyer wants refund on Ebay before the item was shipped as she didn't read the description. I agreed without a problem. But when I issue a full refund via Paypal, it says sellers need to abosb the Paypal fees? Paypal does not refund the Paypal fees anymore?
Why do sellers need to pay for the buyer's mistakes? Anybody had similiar problems before and how did you manage?