My husband printed out a label through ebay with insurance and b/c he asked me something I went into my account and noticed a message from the buyer. He was asking for me to send his item to a different address---one that is not in eBay/paypal. We already printed the label and paid for it!
1. we looked and there is no way to get a refund for a shipping label once it has been printed.
2. eBay only acknowledges shipping addresses that are already on their members accounts.
It looks like the address on the label is for the buyers work place and the one he sent through email is a PO box. With the virus he probably isn't going into work (looks like his own business).
I sent him a message and I am just waiting to hear back from him. Holding off on sending the package...
any advise would be very much appreciated. It seems whenever I sell on eBay something weird always happens. Thanks for any help...
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