My wife and I have had similar problems with Aetna/CVS. It takes me two to three months to get my knee injection meds approved. I have also had Aetna write and ask my Doctor to explain why I am on a medication. Also why I'm not on a medication before they will approve the prescription. Same issues for my wife. When I call Aetna the answer I get is it is quality control issue and they are looking out for my health???