Posted by Brenda N. on June 18, 2008, 6:46 am, in reply to "New Willow"
I also purchased a set BUT my problem was more in manufacturing defects, several pieces had pattern or uneven problems and Heritage Ltd. replaced those. The only piece I've broken was my fault, I dropped my salt. I do agree they are not nearly as durable as the Churchill items made in England. But considering all of this I think they are very reasonably priced and I'm using them as my every day dishes and put them in my dishwasher etc. All in all, I'm happy with them.