Posted by Joe
on 5/18/2004, 4:59 am, in reply to "RT2K on P4 - No video"
165.121.50.124
Around my area, everyone is changing over to final cut pro with Mac pcs.... I too have experienced the no-service tech support and ask myself, "Wouldn't I be better off with a Mac too? At least their systems work and they get much better tech support." Maybe Matrox should listen.... But then, I am not willing to pay that kind of money for support on a product that I paid lots for and it isn't working....
--Previous Message--
: I recently purchased a new P4 system
: with a 1.5v AGP slot. I did so base
: on several posts by Matrox technical
: support on the Matrox forums stating
: that the RT2K card is in fact 1.5v
: compliant. When I put the G400Flex
: card into the computer, the system
: boots, but I get now video. So I put
: the PCI card in with the AGP card and
: get video out of the PCI card, but
: Windows does not detect the AGP card.
: My guess is that my card is not 1.5v
: compliant. I have sent 3 e-mails to
: technical support and recieved no
: response at all. It has been 3 weeks
: and I am a bit frustrated. I would
: call, but I have placed restrictions
: on my phone for International calls
: (my last call to Matrox cost me
: $190). Has anyone had any experience
: with this? I put the card back in my
: old PIII and it works just fine.
:
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