Luton Outlaws - The Avenue of Evil

Complaint

Posted by Sad Hatter on 22/3/2024, 10:39:16

I sent a "complaint" of sorts into the Club over two weeks ago regarding the complete balls up they've made to the Oak Road end.

Carefully worded - offering constructive feedback - but not even so much as an acknowledgement.

What happened to Gary's "none of this billy big bollocks" stuff? Opinions of fans no longer matter evidently.

Can he not send emails from his new Merc?

(BTW - the "complaint" was how unsafe they have now made that end without investing in extra facilities. Some old boy got squashed and nearly crushed against the wall at half time last weekend).

Re: Complaint

Posted by Ruory on 23/3/2024, 9:17:40, in reply to "Complaint"

I think we were spoilt previously for space and numbers ,just like the rest of the ground now "busy" so just get on with it.

Re: Complaint

Posted by Buzzard on 22/3/2024, 13:54:31, in reply to "Complaint"

If it helps I’ve also sent an email to the club, and I haven’t heard back either.

Maybe they are having time off due to no football this week.

I’ll try again next week.

Re: Complaint

Posted by crumpsall on 22/3/2024, 11:59:32, in reply to "Complaint"

This from below should help you. Maybe your email wasn't redirected properly - who did you send it to?
Though your post doesn't indicate a 'constructive' approach, to be honest...

Re: Complaint

Posted by Ticket Office on 22/3/2024, 11:20:12, in reply to "Re: Complaint"

If you would like to re send your e mail to ticketoffice@lutontown.co.uk will happily look into who is looking into your complaint.

Re: Complaint

Posted by joey diconio on 22/3/2024, 12:58:59, in reply to "Re: Complaint"

I see they are planning to put some safe standing in the enclosure, the problem with increasing the capactity is it is already quite chaotic after the game as everyone seems to want to exit the opposite end to where they sit.

So given the level of general ignorance it's can be unsafe for old duffers, and local cripples such as myself to leave, and if god forbid you decide to wait then you upset people as they want to climb over you or your seat.

Re: Complaint

Posted by KS on 22/3/2024, 14:06:17, in reply to "Re: Complaint"

I am extremely sceptical about this idea. I can only see it being feasible from the tunnel to the Oak Road and I wonder how much extra capacity can actually be gained and whether it's worth the cost.

Extending it further along will really upset a lot of people, there are also small children to take into account. The access problems you point out will actually become a lot worse with rail seating.

I think will actually be a nightmare.

Re: Complaint

Posted by MG on 22/3/2024, 14:39:08, in reply to "Re: Complaint"

I thought that the main gain in capacity came from removing the segregation area in the Oak Stand. Not sure what there is to gain in J Block.

Re: Complaint

Posted by joey diconio on 22/3/2024, 14:08:30, in reply to "Re: Complaint"

yeah, totally agree, putting it in the main part of the enclosure C-G (?) would be insane and a total pain in the arse.

Re: Complaint

Posted by Norriechatter on 22/3/2024, 13:31:18, in reply to "Re: Complaint"

I'm an old duffer, and although not crippled, I am very dodgy on the old pins, having two knackered knees. I find it difficult to exit the ground at the end, as I need to leave the opposite end to where I sit. Keeping my balance with people coming the other way is an art.
I find it easier to leave before the final whistle, which I hate doing, or wait 5 to 10 minutes for clearance.

It's a problem that can't be helped unfortunately, closing Mattress alley doesn't help, but probably necessary.

Re: Complaint

Posted by joey diconio on 22/3/2024, 14:07:00, in reply to "Re: Complaint"

I used to go an stand by the exit for injury time but given joint and balance issues it's dodgy getting out when I used to be able to step over the back of my seat.

the procedure for a lot of being seems to be wait for the team and RE to be gone, that blunder your way out and if you happen to wipe someone else out so be it

Re: Complaint

Posted by sloopy on 22/3/2024, 13:22:48, in reply to "Re: Complaint"

Old duffers? Really. I am one of those and freely admit it. However It is still not nice to hear the words

Re: Complaint

Posted by joey diconio on 22/3/2024, 14:03:56, in reply to "Re: Complaint"

It's not said out of malice, I was going to say OAP's but thats just the same thing 3 times!

I will use silver foxes in future

Re: Complaint

Posted by MG on 22/3/2024, 13:15:53, in reply to "Re: Complaint"

And if you do actually try to wait the stewards soon come after you and ask you to get moving.

Re: Complaint

Posted by Doctor Ince on 22/3/2024, 13:04:38, in reply to "Re: Complaint"

It's not great at half time either, trying to get about. The kiosk seems to have sorted itself out though with people queuing from both sides or just skipping both queues and going straight to the middle one through the gap in the barrier.

Re: Complaint

Posted by crumpsall on 22/3/2024, 14:25:51, in reply to "Re: Complaint"

Although very far from ideal it's absolutely brilliant compared to the utter shite at Crystal Palace. As are the toilets.

Re: Complaint

Posted by Ok on 22/3/2024, 16:51:16, in reply to "Re: Complaint"

Re: Complaint

Posted by Doctor Ince on 22/3/2024, 15:44:27, in reply to "Re: Complaint"

The toilets in the home end at Palace aren't much better

Re: Complaint

Posted by Godders on 22/3/2024, 13:14:02, in reply to "Re: Complaint"

It does make you wonderful how the ground coped with crowds of regularly 20k - even 30069 v Blackpool.

Re: Complaint

Posted by Nearly a Genius on 22/3/2024, 14:58:04, in reply to "Re: Complaint"

No segregation of home and away fans.
Oak and Kenilworth ends all standing.

Re: Complaint

Posted by The Outsider on 22/3/2024, 15:05:34, in reply to "Re: Complaint"

I think that it was a reference to the walkways etc. still being similar in size to today for two to three times as many people.

Re: Complaint

Posted by Godders on 22/3/2024, 15:35:10, in reply to "Re: Complaint"

Yes, that's exactly what I was referring to. Granted there may be a few more kiosks etc but it's pretty much been the same space for decades.

Re: Complaint

Posted by Nearly a Genius on 22/3/2024, 17:06:39, in reply to "Re: Complaint"

Re: Complaint

Posted by Oh look on 22/3/2024, 12:15:24, in reply to "Re: Complaint"

Snipe snipe. You absolute wanker.

Re: Complaint

Posted by James at work on 22/3/2024, 12:52:28, in reply to "Re: Complaint"

Says you

Re: Complaint

Posted by City Gent on 22/3/2024, 11:19:45, in reply to "Complaint"

Post up the complaint here, word for word, let's see how "constructive" it actually was.

Re: Complaint

Posted by Hard man on 22/3/2024, 11:24:23, in reply to "Re: Complaint"

If the man has a complaint about safety,what is your problem

Re: Complaint

Posted by Brko's Bicycle on 22/3/2024, 11:14:25, in reply to "Complaint"

Have you tried resending it? Presumably a lot more correspondence these days and only so many pairs of hands, sometimes things might get lost.

Re: Complaint

Posted by Fan on 22/3/2024, 11:10:11, in reply to "Complaint"

What new Merc

Re: Complaint

Posted by Caught Jester on 22/3/2024, 11:01:31, in reply to "Complaint"

You’d have loved in back in the 70’s by the sound of it then. Especially when Chelsea or West Ham were in town.

Re: Complaint

Posted by Andy Cappuccino on 22/3/2024, 11:15:06, in reply to "Re: Complaint"

Brum 1971

Re: Complaint

Posted by Ticket Office on 22/3/2024, 11:20:12, in reply to "Re: Complaint"

If you would like to re send your e mail to ticketoffice@lutontown.co.uk will happily look into who is looking into your complaint.

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