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Dish Network Frustration
Posted by sdjessie
on 3/9/2011, 9:03 am
I called Dish Network and said that even though I can't get local CBS I would like to get a distant CBS... the first attempt was a failure with an inability to communicate. A guy who spoke in English put on a recording in Spanish and I hung up. I called a second time and the guy thought CBS was sports programming and asked what number it was. He had no idea about major networks. I asked him where he was located and he said The Phillipines.
I asked to speak with a supervisor. I was connected with a guy who spoke in Spanish but no recording this time. I told him I could not understand him. I was connected with a woman who spoke in English and I asked her if she was a supervisor. She said "NO" ..I asked her to connect me with a supervisor. She said it would be a challenge but she would try to. When I was finally connected with the supervisor I asked her to please report the numerous communication problems I encountered with Dish Network People. I then made my request. She suggested I ask American Direct about this. I may do that but more likely I will be switching to Direct TV,
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