On the phone the rep was telling me it can take up to 6 months to work and wanted me to give it time to work I informed him that I'm within my 60 day guarantee and dont want to pay for a product that does not work. He took my information and informed my that my order is cancelled and I should not receive anything more I confirmed again with him that there will be no charges on card and he confirmed.
In next month statement I see that they have charged me 160 for the trial product calling them I was informed that yes I have cacelled but I did not return the product (empty containers) which the agent did not request when I cancelled. Talking to a supervisor was more of the same.
People stay clear of this company. They will steel you money and give you nothing in return.
I am now taking this up with my cc company.