I was promised airmail but it ended up shipping in a container ship via something I've seen referred to as "SAL with tracking". SAL is short for "Surface Air Lifted". It means your package ships on whatever method has space at the time it was posted. That can mean cargo aircraft but it typically means container ship. If it goes air (unlikely, but it can happen) it will get to you in less than a week from HK. When it goes via container ship it is almost always guaranteed to take 5-6 weeks to the west coast of the United States (I'm assuming you are in the U.S.).
But wait...there's more...when you ship SAL with tracking, it will look like the package is just sitting in a HK post office location when it is actually on the container ship.
After about 5-6 weeks of it looking like your package is sitting in HK, it will suddenly start tracking again at a US Post Office location on the west coast (probably San Francisco) as it clears customs. Then you get full tracking all the way to your house.
I know it is all infuriating but I've never lost a SAL package from Asia (Japan, HK, mainland China, and so on). It just takes about 6 weeks.
So hang in there...if it's been a month, your package should start tracking against at a U.S. Postal location in a week or so.
: Placed an order with lucky models last month
: was mailed on the 13 of last month has not
: moved since it was picked up by Hong Kong
: post on the 15th June. Sent lucky models a
: notification that it has not moved and I'm
: still wondering where my package was and I
: got a sarcastic thank you for the update.
: Wow has their customer service going to
: When you use airmail and they say 7 to 11
: days and when it's 30 days and has not moved
: I think they would at least look into it.
: Just a heads up for anyone thinking of using