call the Company Store or email them.
(Jennifer at the Tonner Company Store:
jbeichert@tonnerdoll.com - or by phone 845-339-2960.
Dr. Noreen at the Doll Hospital: dollhospital@tonnerdoll.com - or by phone at the same number...845-339-2960.)
Tell them what you want to do. They are very helpful there. Don't worry about the warnings on removing the heads. I think they just do that so people don't try to pull them off without preparation. That will damage the neck knob/head. The head must be softened first.
Good luck!
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