techie question...
Posted by dottiewv
on July 18, 2013, 5:43 pm
I have a HP Photosmart C4400 All-in One printer. A while ago, when using the "scan to print", it started to not print a page to it's original size. It prints the page less than 1/4 of the page it is scanning. I call the HP 800 help line, and the was told that for some reason my computer lost the "spooner", and only HP can provide the spooner. He would do so for no service fee - just the cost of the spooner - $39. When I told him I needed to think on it, he came back with $29. I did not "buy" the spooner. Soooooooooooooooo - is there such a thing as a spooner??? I asked if the problem was correctable by uninstalling then reinstalling the disc, he said no. Am I being "taken"?
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