Posted by Sheila
on 8/25/2005, 8:49 pm, in reply to "Our Southern Energy Home is cheaply made and structurally unsound"
216.240.93.42
The problems that Bethany has documented on her Southern Energy Home are indeed nightmares. I am Bethany's mother and was totally appalled at the poor customer service, the demand for total payment for the home before set-up (taking away all critical leverage at that point) and the extremely disappointing and poor workmanship throughout this home. The first little rainfall after the house was set resulted in a puddle of water in the bathroom window, running down the wall and into the floor. The humps in the carpeting are high enough to trip a person not accustomed to having to "step over" the carpeting. The kitchen peninsula is so fragile that everyone is warned not to lean on or place any heavy objects on the outside perimeter of the peninsula. And, I believe that the style of the peninsula was pitched by the salesman to be "a step up -- you will love it!" This comment was made after a problem was encountered with the originally planned countertop (the Company's problem, not the Homeowner's, I might add!). This "step up" is very poorly designed. It is one piece of countertop set directly on top of the base countertop, leaving very little room on the outside of the peninsula for a dinner plate. The "kickplate" that had to be installed just to cover the nightmare void between the foundation wall and the house bottom sills was a very considerable extra expense and was just another proof of the very poor engineering the "set-up specialists" provide. The most heartbreaking event of the whole ordeal is the disappointment that this young family has been forced to accept instead of the joy at planning their future in their new home. Will the house stand without being bowed in the middle like a broken work horse? Is it even safe? With the poor quality of components in this home, most features will demand replacement in a very short while. The doors and windows are extremely ill-fitting and do not close as a new window should. Now, this family faces the extra expense of a lawyer on top of mortgage expense for this cheaply made, badly serviced, money pit of a house. Any input or help that you might be able to extend to Bethany would be greatly appreciated -- and as she stated, check and double-check your decision to buy a manufactured home (especially from this manufacturer!)
Message Thread:
« Back to thread